RailOne Update: One Account Can Now Book Season Tickets for 5 Other Passengers
Regular train passengers have received a useful new facility on the RailOne app. A registered user can now book season tickets not only for themselves but also for up to five other passengers, making the process more convenient for families and groups who frequently travel by train.
The new facility has been available from September 9, 2026. Previously, managing season tickets for multiple passengers could require separate arrangements, but the latest change allows one registered RailOne user to handle bookings for several people from the same account.
However, the facility comes with specific conditions. The minimum age requirement, date from which a ticket becomes valid and QR-code requirements can differ depending on whether the registered user is booking for themselves or another passenger.
What Has Changed on the RailOne App?
The biggest change concerns passengers who want to manage season-ticket bookings for other people.
A registered RailOne user can arrange a season ticket for themselves and a maximum of five additional passengers. This means a single registered account can facilitate season-ticket arrangements for as many as six people when the account holder is also included.
The facility could be particularly helpful for families or people who regularly commute together, as each passenger does not necessarily need a separate registered account solely for this booking process.
The change may also reduce dependence on physical ticket counters for eligible bookings, although passengers still need to follow all applicable ticketing and verification rules.
What Is a Railway Season Ticket?
A season ticket is primarily designed for passengers who travel frequently between two specified railway stations.
Instead of purchasing a separate ticket for the same journey every day, an eligible passenger can use a season ticket for repeated travel on the permitted route during its validity period.
Such tickets are particularly useful for people who commute daily for work, education or other regular requirements. The source article notes that this facility is generally available for second-class travel.
The convenience comes from avoiding the need to purchase an individual journey ticket repeatedly, provided the passenger travels according to the conditions attached to the season ticket.
How Many Passengers Can Be Added?
The revised RailOne facility permits a registered user to book season tickets for up to five other passengers in addition to their own ticket.
For example, if a person regularly travels with family members, the registered user can potentially manage eligible season-ticket bookings for those passengers through their account instead of requiring each person to independently manage the process.
The five-passenger limit applies to additional passengers and does not include the registered user's own ticket.
Minimum Age Rule for the Registered User
There is an important age condition when booking a season ticket for yourself.
According to the information provided in the source, a user booking a season ticket for themselves must be at least 18 years old.
A season ticket booked by the registered user for themselves becomes valid from the same day.
Passengers should pay attention to this point because the validity rule changes when the booking is being made for another person.
Different Rule for Other Passengers
When the registered account holder books a season ticket for someone else, the additional passenger must be at least five years old, according to the source article.
Another important difference concerns when the ticket becomes usable.
While a season ticket booked for the registered user's own travel can become valid on the same day, a season ticket booked for another passenger becomes valid from the following day.
Therefore, passengers planning a journey should not assume that a newly booked season ticket for another person can automatically be used immediately.
Keep Your QR Code Ready During the Journey
Completing the booking is only part of the process. Passengers must also be able to produce the required ticket information during inspection.
The source says travellers should have a valid season ticket and carry identification while travelling. A clear QR code should also be available either on the mobile device or in printed form.
A QR code that cannot be properly read may create difficulties during ticket verification. Passengers should therefore check that the code is clearly visible before beginning their journey.
If using a digital ticket, it is sensible to ensure that the phone has sufficient battery and that the ticket information can be accessed when required.
Why the RailOne Change Is Useful for Regular Travellers
The latest facility can simplify season-ticket management for households in which several people regularly use trains.
Consider a family where multiple members commute between the same or different eligible stations. Instead of each passenger necessarily having to manage an independent account for the booking process, one registered RailOne user can now arrange season tickets for up to five additional people, subject to the applicable rules.
The update may similarly benefit groups of regular commuters who need recurring travel arrangements.
It does not, however, eliminate the individual requirements attached to each ticket. Every passenger must still travel with a valid season ticket and comply with identification, age, route, validity and verification conditions.
Check Ticket Details Before Starting Your Journey
Passengers using the new RailOne facility should pay particular attention to the difference between self-booking and booking for another passenger.
For an eligible registered user booking for themselves, the minimum age stated in the source is 18 years and the ticket can become valid on the same day. For an additional passenger, the minimum age is five years and the season ticket becomes valid from the next day.
The September 2026 RailOne update therefore offers greater flexibility for regular railway commuters, especially families and groups. A registered account can now manage season tickets for up to five other passengers, but travellers should carefully check the validity date and keep the required identification and readable QR code available throughout the journey.